All the pieces of the puzzle seemed to come together perfectly. Bonnie and Will Howard were working toward Will’s dream of owning a small business when they realized it wouldn’t be long before their two-year-old son, Cash, would be due for his first haircut. As these events coincided, Bonnie knew right away Pigtails & Crewcuts would be the best salon for Cash’s haircut.
“Bonnie knew the brand right away,” Will shares. The couples’ nieces and nephews had received haircuts at Pigtails & Crewcuts before. “There’s no place like this in Smyrna,” he continues. It didn’t take long for the couple to realize it could be the perfect business opportunity for them.
As they continued looking at Pigtails & Crewcuts, the brand resonated with them as parents and also as prospective franchisees. While they did look at other brands and industries, the Howards quickly realized Pigtails & Crewcuts would bring a much-needed service to a community with many young families. After a trip to meet with the franchise headquarters staff, the Howards were sure of their decision. “There was a great family vibe,” Will says of their meeting with the leadership staff. “I told Bonnie ‘If we don’t do this and someone else does, I’ll be mad at myself.’ There was definitely a fear of missing out.”
Fast forward several months and the Howards are now excitedly awaiting the day their salon will open for business with children enjoying haircuts in vehicle-shaped chairs and families having fun. “I’ve never done a build out like this before, so I’m excited to see it all come together,” Will shares. “I can’t wait to see the salon open and kids playing at the train table. I can’t wait to see their smiles!”
“I’m most excited about having a more important role in this community,” Bonnie shares. “We’ve lived and worked here for almost 15 years. It will be nice to open our doors and be here long term.”
Of course, the pair is also looking forward to Cash’s first haircut, sharing that they’ve been holding off so his first haircut experience will be in their family’s business. They also look forward to teaching him about business from a young age. “It’s an education you can’t get anywhere else,” the couple says.
Pigtails & Crewcuts – Smyrna is expected to open in early spring, with a grand opening celebration to follow soon after. The salon will be located at 2355 Cumberland Parkway near Marlow’s Tavern. To keep up with the latest progress and updates from Pigtails & Crewcuts – Smyrna, stay tuned to pigtailsandcrewcuts.com/smyrna or the salon’s Facebook page.
About Pigtails & Crewcuts:
Pigtails & Crewcuts is a children’s hair salon franchise created by parents for kids to offer a stress-free haircutting experience for the whole family. In addition to hair care services, Pigtails & Crewcuts offers a custom-line of kid-centric hair products and accessories, gifts, and a private party room for birthday celebrations. To learn more or to find a salon near you, please visit www.pigtailsandcrewcuts.com. To learn more about franchise opportunities, please visit
