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Privacy Policy

Effective April 1, 2021

Our Commitment to Privacy
Your privacy is important to the Pigtails & Crewcuts team. To better protect your privacy we provide this notice explaining our online information practices and the choices you make about the way your information is collected and used. To make this notice easy to find, we make it available on or through a link on our website footer and at every point where personally identifiable information may be requested. This privacy policy details the ways we collect information from you; how we use that information; your ability to access, update, or request for us to delete your information; our commitment to data security; changes to this policy; and how you may reach us should you have any questions.

Please review this information and let us know if you have any questions.

2. The Information We Collect
This notice applies to all information collected or submitted on the Pigtails & Crewcuts website (, including but not limited to employment applications, forms (franchise and salons), contest entries, requests for information on Pigtails & Crewcuts products and services. The types of information we collect include, but are not limited to, names, physical/mailing addresses, email addresses, and phone numbers. In some cases, we may also collect your IP address and browser user agent string to help spam detection.

3. The Way We Use the Information We Collect
We use the information you provide about yourself through our website to contact you regarding the specific reason you submitted your information, such as to connect you with a salon near you, employment applications, contest entries, to follow up on the feedback you have provided about your experience with Pigtails & Crewcuts, etc. We do not share this information with outside parties except to the extent to which it is required by law for the protection of our legal rights.

Google Analytics
The Pigtails & Crewcuts website,, uses Google Analytics to collect standard internet log information as well as details regarding visitor behavior patterns. We use this to learn facts about our website such as the number of visitors to particular pages of the website, the content they are reading and where they are spending time on our website. The information collected is always processed in a way that will not uniquely identify visitors. We do not make attempts to discover the identities of our website visitors, nor do we allow Google to attempt to learn the identities of our website visitors. Please see the Google Analytics privacy policy for more information.

We use CareerPlug for our employment application software for openings in our salons. Through CareerPlug, we collect standard job application information from applicants, such as names, email addresses, mailing addresses, phone numbers, and cover letters and resumes via attached documents. For more information regarding CareerPlug’s privacy practices, please see the CareerPlug privacy policy.

Mailing Lists
We do collect personal information when you request to receive newsletters, announcements, etc. from Pigtails & Crewcuts. We use the information collected for multiple reasons, such as to answer questions you have asked us; to contact you if we need to obtain or provide additional info; to confirm our records are correct and to check in once in a while to make sure you’re happy and satisfied. We do not, and never will, sell, rent, or trade our email lists with other organizations or businesses.

Individual Salon Marketing
Each of our franchisees is responsible for their own email, text messaging, and other similar marketing efforts. As such, all franchisees choose their own services for these types of marketing. If you have questions regarding what marketing platforms your local salon uses, please contact the salon and someone from the salon’s team will inform you of the marketing platform(s) they are using and can direct you to that platform’s privacy policy so that you may learn about the efforts each platform makes to keep information safe and secure. If you no longer wish to receive emails from your local salon, you may unsubscribe at any time by using the Unsubscribe link at the bottom of the emails or by contacting the salon and requesting to be removed from their email marketing list. If you no longer wish to receive text messages from your local salon, you may follow the directions included in the text message to stop receiving updates or by contacting the salon to request to be removed from all future text marketing messages.

Embedded Content from Other Websites
Articles on this site may include embedded content, such as videos, images, articles, etc.. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Content currently embedded on this site includes, but is not limited to, the following websites:

  • Facebook
  • Google Maps
  • Listen360
  • Reach Local
  • ZenLocator

4. Our Commitment to Data Security
We are committed to preventing unauthorized access, maintaining data security, and ensuring the correct use of information. We have put the appropriate physical, electronic, and managerial procedures in place to safeguard and secure the information we collect online.

5. Accessing and Changing Your Personal Information & The Rights You Have Over Your Data
If at any time you would like to update your information or request that your personal information be removed from our records, please send a request through the Contact Us form. If you have opted in to receive email communication from us and no longer wish to receive these emails, you may opt-out at any time by clicking the Unsubscribe link at the bottom of the email.

6. Changes to this Privacy Notice
We will review this privacy policy routinely to ensure legal compliance and to track changes in technology. These practices are subject to change at any time. To make sure you are familiar with the most current version of our privacy policy, we recommend bookmarking this page and reviewing it periodically. This policy was last updated on February 13, 2019.

7. For E.U. Visitors
Pigtails & Crewcuts complies with the EU Data Protection Directive 95/46/EC framework as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Pigtails & Crewcuts has certified that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access, and enforcement.

8. How to Contact Us
Questions or concerns about our privacy policy and practices? Just let us know! We’ve got a few ways for you to reach us.

  • Call us at 877.752.6800
  • Send a fax to 770.752.8880
  • Write us a letter and mail to Pigtails & Crewcuts Franchise, LLC
    3495 Piedmont Road, Ste 402, Bldg 11
    Atlanta, GA 30305